Can’t accept terms
I can’t open files shared with me due to not being able to accept terms of service. I don to see anywhere for this happen. Please advise
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Hi Amber,
Welcome to the Box Community!I was able to see that you have already confirmed the account. Please try logging in using your Box credentials by going to the sign up page. https://app.box.com/loginTo reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated with your Box account.To access the invitation folder, please click on "Accept" in the email that was sent.Best, -
I have done that and it takes me to my account. I have also tried by using the app. When I click on the file being shared, a box pops up and tell me to accept terms. There is nowhere to accept terms and I have not received any further emails to accept terms though I confirmed my account when I signed up
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