Can't upgrade account

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Consensus Team

• 2022年02月15日 15:39

There was an error processing your request. Please double check that all fields are correctly filled out and try again later or contact us so that we can assist you."

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  AJ

  • 2022年02月15日 19:25

  Hi Jakob,

  Welcome to the Box Community! 

   

  I'm sorry to hear that you are having issues with upgrading your Box account.

   

  Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this. You may also include the exact error message or a screenshot of the error that you encounter to help the team investigate this for you.

   

  Best,

   

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