Case #2587833 - Unresponsive

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Dan Bridenbaugh

• 2022年03月25日 16:00

Case number #2587833 was opened 1 week ago 3/18/22.  I do not have access to the office online tools for files accessed via box.  All basic troubleshooting was completed before the case was opened.  Despite daily pleas for help.  No Response.  I believe a live conversation and access to laptop is required - but cannot seem to escalate any responsiveness.  HELP

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  AJ

  • 2022年03月25日 19:12

  HI Dan,

  Welcome to the Box Community! 

  I see that we’ve already addressed your request via ticket #2587833.

  Please reach out if there’s anything else we can assist with!

   

  Best,

   

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