Not receiving email to my account

フォローする

新規投稿

Pixel Informatique

• 2022年04月26日 09:38

Hello. I try to add a user. His email is a free account from microsoft with domain @outlook.fr. No way to have the email to get a password, even a password reset we don't receive any emails from Box. We checked and doublechecked, spam folder, rules, everything.
Please help me

0

• 

  France

  • 2022年04月26日 20:13

  Hi there, 

  Welcome to the Box Community, I'm happy to help!

   

  This would be something Product Support team would like to investigate with you and may require specific account information. I've gone ahead and submitted ticket for you so an agent can help look into this.

   

  Kindly check your email for details and updates.

   

  Regards,

  0

  コメントアクション パーマリンク

投稿コメントは受け付けていません。