Loss of entire Box folder

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Renee A

• 2022年05月07日 21:39

Hello,

My old institution (Oregon Health and Science University) migrated from Box last December. I had been using the Box folder anyway locally on my machine to continue doing work, and had been successfully writing and reading work in that folder for many months. However, today my computer restart and the entire Box folder is gone. I cannot login with the original login because 1. I am no longer with the old institution anymore and 2. They do not use Box anymore. I don't think I was even syncing to Box anymore, but was just saving locally to my machine in the "Box" folder. Is there any way to get them back? 

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  Aira

  • 2022年05月09日 01:16

  Hi there, 

  Welcome to the Box Community!

  Since you've mentioned that they do not use Box, the folder saved on that account can no longer be retrieve.

  Thanks!

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