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Akiko Takai

• 2022年05月16日 00:34

I have this error message.

Would be great if you can your support.

I already tried what was mentioned in the Q&A section, but it did not solve the issue.

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• 

  AJ

  • 2022年05月16日 13:48

  Hi Akiko,

  Welcome to the Box Community!

  This would be something our Box Support team would like to discuss with you and may require specific account information.  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

   

  Please check your email for details and updates. Thanks for your patience!

   

  Best,

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