word doc edit views changed during upload

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Martijn Schouten

• 2022年05月16日 13:58

I've amended a word doc offline, saving the view to "final" (ie: not saving edit changes).  But when uploaded to Box, the view of the document is edit changes).  Help!

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  France

  • 2022年05月16日 19:59

  Hi Martin, 

  Welcome to the Box Community!

   

  This is something our Product Support team can investigate with you and may require specific account information.  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

   

  Please check your email for details and updates.

   

  Thanks for reaching out an please comeback and let us know how it went with support!

   

  Regards,

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  Menno de Vries

  • 2022年06月09日 14:38

  We have the same issue. Could I be notified of a possible solution?

  Thanks, Menno de Vries

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