Error: redirect_uri_mismatch accesing from Tableau desktop

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Gustavo Acosta

2022年05月18日 13:29

hi support could you confirm why we are receiving this error message if until yesterday was working..

please support

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France

2022年05月18日 19:38

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Hi Everyone,

Welcome to the Box Community!

I understand you are not able to connect Box from Tableau due to an error and we appreciate you bringing this matter to our attention.

Our engineering team has been made aware of the issue as we had reports from other customers as well, and they've advised that this issue should now be fixed. Can you please confirm, if you are still seeing this error when accessing Box from Tableau app?

If the issue persists, I'd recommend to reach out to Tableau support for further assistance on looking into this.

Regards,
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Kristian Farner

2022年05月18日 16:49
Having the same issue as well this morning CST
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eSignLive

2022年05月18日 17:19
Having the same issue from today, yesterday worked well.
1

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Kristian Farner

2022年05月18日 19:35
The issue is still occurring. I have restarted just to reset everthing. Currently waiting for an email with recommendations from Box support chat.
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jbcwf

2022年05月19日 04:44
The same problem occurs to us.

We have defined "https://hoge/callback" as the OAuth 2.0 Redirect URI, but when we actually use it, we specify the user ID in the query parameter. (e.g., "https://hoge/callback?user_id=1")

When I removed the query parameter and used it for a trial, no error occurred.

Has the OAuth 2.0 Redirect URI specification changed?
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小川英樹

2022年05月19日 05:25
Having the same issue from today.
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Kristian Farner

2022年05月20日 14:13
Tableau Support recommended a rollback to a desktop version 2021.4 or earlier and I am now able to connect back to Box
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