Reactivate Account - no missing files
My account came to an end and I wasn't able to make a copy of the files uploaded at Box.
Is there a possibility to resubscribe and have my files still under my account?
Please help, it's a lot of information. Already placed a ticket: Case: #2638172
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Hi Mauricio,
Welcome to the Box Community!
I see that your concern is being addressed in this case# 2638172. A teammate will reach out to you to help look in this.
Please check your email for updates.
Best,
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