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  • France

    Hi Alessandro, 

    Welcome to the Box Community, I'm happy to help!

    I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now be seeing the correct storage size available in your Box.

    Feel free to write back in if you have any questions for me!

    Best regards,

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  • Marcus Monshausen

    Hi France, I have the same problem.

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  • France

    Hi Marcus, 

    Thanks for jumping in and welcome to the Box Community!

    I went ahead and ran the script for your Box account so you should now be seeing the correct storage size available in your Account settings,

    Feel free to write back in if you have any questions for me!

    Best regards,

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  • Alessandro Muggia

    I Have the same problem with my storage account.

    My storage space never clean up, please flush the free space, Its a montly problem.

     

    Please Help !!

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  • Ajith Kumar

    Hi France, this is an issue for me every 5-6 weeks & it gets to a point where it is frustrating! Can you please help me out by running your script? Thank you - Ajith.

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