Billing Chat Support Hours of Operatoin

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Juan Colin

• 2022年06月14日 20:27

Hi, what are the current hours of operation for the billing chat support? And how do I access the billing chat support?

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  France

  • 2022年06月14日 22:03

  Hi Juan, 

  Welcome to the Box Community, I'm happy to help!

  Billing Chat support is available Mon - Fri, 5 AM - 5 PM PT, and this channel is accessible to users with paid subscription when they go to this page: https://support.box.com/hc/en-us/requests/new 

  You may also reach out to our billing support team via email at billing@box.com.

  Let us know if you have other questions and we will help you!

  Best,

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  Colleen Armstrong

  • 2022年07月11日 12:58

  So no live chat? is there a number I can call?

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