merging two personal box accounts

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Box User

• 2022年06月18日 23:10

I have two personal box accounts. One is box lite and the other is a subscription. They have two different emails associated with them. How do I merge the lite account with the subscription account?

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  AJ

  • 2022年06月20日 20:08

  Hi,

  Welcome to the Box Community!

   

  I'm sorry for the confusion. Let me help.

   

  We cannot merge 2 Box accounts. Emails tied to any Box accounts cannot be associated to another Box account. They should be released to be added to another account. 

   

  Best,

   

  -1

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