Search Filters Don't Work

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Ever's Blueberry Art Dept

• 2022年06月22日 13:14

Hi!

There was a glitch similar to someone else in the forum where all files duplicated themselves with (someone@gmail.com) at the end.

The question is more about the lack of consistency in the Box filters. I should be able to search within a folder for any file name with (someone@gmail.com), but even if I add a filter I still end up with files without the (someone@gmail.com) in the list as well as files that are from other folders outside my limiting folder.

The filters don't seem to work. That's what I need help with. How do I make them work consistently?

Thanks

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• 

  France

  • 2022年06月22日 20:24
  • 編集済み

  Hi there, 

  Welcome to the Box Community, I'm happy to help!

  Does this happen when you search for items in Box webapp (Box.com) or are you using other Box application when doing your search? Also are these files you are searching newly added?

  You may also want to take a look at this article on how Search works in Box: https://support.box.com/hc/en-us/articles/360043696314-Search-for-Files-Folders-and-Content

  We look forward to hear from you!

  Regards,

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