Stop Auto-saving Excel Files

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  • AJ

    Hi Kent,

    Welcome to the Box Community! 

    This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.
    Please check your email for updates. 
     
    Best, 
     
    Best regards,
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  • Order Processing

    I was searching Box Help for my issue and this article is exactly what my issue is and 10 months ago I see the Community Member says we will send this to Product Support and they will be in touch.  Has there been a resolution for this issue?  I too have a source Excel file I have my team keeping current only to find out that Box is sabotaging the entire process by saving duplicates multiple times.  Counterproductive and does not make any sense.  Where is the support from Box.

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