my account space

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Matteo Lamini

• 2022年07月01日 19:59

Hi I had problems with my account and I deleted everything to start from scratch.
But now I see that I have some space allocated even though the account is empty.
You can reset my space.
Thank you

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  France

  • 2022年07月01日 20:50

  Hi Matteo, 

  Welcome to the Box Community, I'm happy to help!

  I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now be seeing the correct storage size available in your Box.

  Feel free to write back in if you have any questions for me!

  Best regards,

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  Matteo Lamini

  • 2022年07月02日 15:34

  Hi Franceperfect I see it worked.
  Thank you very much for your support :-)

   

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