Customer Support Chat Also Down

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Donny Newsome

• 2022年07月08日 17:16

Experiencing total implosion of Box.  Files not accessible via web browser or desktop app.  Customer support chat is offline.  Customer support phone is offline as well. 

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  AJ

  • 2022年07月08日 20:38

  Hi Donny,

  Welcome to the Box Community, I'm happy to help!

  Earlier today, we had an issue impacting Box Notes, and some users may have also experienced issues with logins, uploads, and downloads as well. Our internal team has informed us that the issue you reported should now be resolved. Can you confirm if you are still seeing the issue on your end?

  For the latest status, please visit status.box.com

  Best,

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  Marisela Cruz

  • 2022年12月07日 19:48

  hello. i need help are you there

   

   

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