Login issues with GoodReader on iOS

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Box User

• 2022年07月10日 17:32

Hello, all. I’m trying to login to Box through GoodReader. This has literally worked for me for years, but suddenly it stopped. I go through the login procedure (including 2FA), but then I get a “Page Not Found” error where I’d expect to see an authentication screen. The weird thing is that it still works fine on my iPhone (iOS 15.5) but not my iPad (iPad OS 15.4.1). Any ideas?

Seth

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• 

  France

  • 2022年07月11日 20:07
  • 編集済み

  Hi there, 

  Welcome to the Box Community, I'm happy to help!

  It seems this integration was developed by a third party and not by Box thus we have limited knowledge on how to troubleshoot issues on their platform. As such, we highly would recommend to reach out to GoodReader support for further assistance on looking into this. 
  
  I apologize that I can't help you directly here, but I can at least get you pointed in the right direction.

  Best Regards,

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