So...invited to download and log in to the mobile app...

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Box User

• 2022年07月19日 19:28

...for an additional 10 GB of storage. I accepted the invitation, but have only been given 5 GB, not the 10 GB offered. Can anyone at Box explain the discrepancy?

Thanks.

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• 

  Peter Christensen

  • 2022年07月20日 14:48

  HI, this forum is primarily for developers building on Box API. Please post your question in the standard support channel https://support.box.com/hc/en-us/community/topics/360001934573-Support-Forum as your are more likely to get a quick response there.

  Best regards,

  Peter Christensen, Platform Solutions Engineer, Box

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