Cannot get text messages for login on Mac Desktop App

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Andrew Suryono

• 2022年07月25日 09:47

Hi,

I am unable to get text message to my cell phone when trying to logging in to Box from my Mac Desktop App. I've restarted my Mac and it still doesn't work. I've attached a screenshot of the error message. Appreciate any help. Thank you.

 

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  France

  • 2022年07月26日 16:39

  Hi Andrew, 

  Welcome to the Box Community, I'm happy to help!

  This might require some account specific information, so I've submitted a case to Box Support on your behalf.

  You should be receiving an email confirmation shortly. Kindly check your email for details and updates!

  Regards,

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