Not able to add collaborators.

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Joan M. Caratan

• 2022年07月29日 04:05

"Something went wrong with your request. Please try again"

 

I am a co-owner of the folder, have been adding without issue. Suddenly when I get to my 8th folder, it just stops. No matter what forum I search, there is no help available. 

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  France

  • 2022年07月29日 18:28

  Hi Joan,

  Welcome to the Box Community, I'm happy to help!

  We have previously seen this error happen to other users inviting too many collaborators at a time, and too many invites being made within a certain timeframe. This is expected behavior, because of the measures Box has taken to protect our service. In order to resolve your situation we recommend that you decrease the amount of collaborators invited at a time and limit the number of invites sent.

  Thanks for posting and let us know how else we can help!

  Regards,

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