put wrong email address when creating account

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ADL Admin

• 2022年08月07日 03:57

Hello, 

 

I created a box account with a wrong email, but re-created again with the right one, does that mean the other account will eventually be deleted and never charged? the same credit card is on my proper account. 

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  France

  • 2022年08月08日 19:23

  Hi Admin, 

  Welcome to the Box Community, I'm happy to help!

  This might be best discuss with a member of our billing team and may require some account specific information, so I've submitted a case to Box Support on your behalf.

  You should be receiving an email confirmation shortly.

  Thanks for reaching out!

  Best,

   

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