Being Forced to Purchase More Storage
It shows that I am using 2.3GB of 10GB but it says I am out of storage. forcing me to buy more. How do I fix it.
Screen copy:
2.3 GB of 10.0 GB used
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Hi Jeffrey,
Welcome to the Box Community, I'm happy to help!
Box will does not force its members to upgrade their account to have more storage. Do you mind providing more details or a screenshot of what you see on your end so we can take a closer look? Are you trying to upload a file that is larger than the storage allowed in your account?
Looking forward to hear from you soon!
Regards,
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