Invite Not Working

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Matthew Fontanesi

• 2022年08月17日 15:36

I'm unable to join a shared file. I've been invited multiple times. None of the invites work. I've cleared my Box folder and run diagnostics. This is infuriating.

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  France

  • 2022年08月17日 20:13
  • 編集済み

  Hi Matthew, 

  Welcome to the Box Community, I'm happy to help!

  Do you encounter a specific error message when trying to access a shared content? Do you mind sharing a screenshot of that here so we can take a closer look?

  Also, did you confirm with the person who invited you if they invited the correct email address?

  Looking forward to hear from you!

  Regards,

  -1

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