Box corrupting my files

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Andreas Kadler

• 2022年08月19日 13:35

Hello Box Team,

i've  4 Gigs of PDFs files on my box storage. Now all of them are saying they are corrupted. Please assist - i need them urgently.

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• 

  AJ

  • 2022年08月22日 18:17

  Hi Andreas,

  Welcome to the Box Community! I'm happy to help.

  Are you having this issue with the files located in Box.com or in your Box Tools app? Box Sync or Box Drive?

  Have you gone resetting your app? Logging out and logging back in?

  Reinstalling the tools?

  Best,

   

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