I want to get "download_count" of a file, but the shared_link object is null

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  • Alex Novotny

    Hello, 

    Does the file you are looking at have a shared link set up? Typically if the value is null - a shared link hasn't been set up for the file. That download_count field is only tracking how many downloads have occurred after someone has clicked on the shared link. 

    Alex, Box Developer Advocate

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