Can member of one team have different plans?

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Adam Scott

• 2022年08月23日 13:32

My team currently has 3 free accounts. I'm considering upgrading all 3 to the Starter plan. If I do that will I be able to upgrade one account to the Business plan while leaving the other 2 on starter?

Many thanks,

Adam

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  France

  • 2022年08月23日 21:03

  Hi Adam, 

  Welcome to the Box Community, I'm happy to help!

  As far as I know, this is not possible if all 3 accounts are already under the starter plan. If you wish to upgrade one account to a Business plan, you would have to leave it out from including in the Starter account. 

  To discuss this further, I highly recommend sending an email to Box billing team so they can explain to you your options. You can email them at billing@box.com

  Thanks for reaching out and let us know how else we can help!

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