I Can't Recover My Email User Account

Hello
I Can't Recover My Email User Account
My Email User Accounts [personal information--redacted] [personal information--redacted] I Forgot My Password But Still Can't Recover My Users I Have On My Box Drive Account
Send Reset Link Where I Can Change Passwords For These Email Accounts That I Entered Now
There Is No Information About How To Restore My User On Box Drive
There Is No Information About How Do I Reset Change Passwords To My Email Users I Have On My Box Drive Account
I Can't Restore My Email Users On My Mobile Phone
Contact Me At My Email [personal information--redacted]

France

2022年08月31日 21:10

Hi there,

Welcome to the Box Community, I'm happy to help!

This would be something Product Support team can look into and may require specific account information.

It seems you already have a ticket for this issue with our support team, please continue working with them and check your email for updates.

Regards,

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