The plan cannot be upgraded and an error occurs.

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瀬戸 エコ

• 2022年09月01日 01:33

Please help me as I am unable to upgrade my plan from Free plan to Business or all other plans and I get an error.

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  France

  • 2022年09月01日 18:14

  Hi there, 

  Welcome to the Box Community, I'm happy to help!

  I understand that you encountered an error when upgrading your Box account.

  Please send an email to billing@box.com and someone from the team with reach out to help address and look into this.

  Regards,

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