Box sync has yellow circle next to it

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ZIV RAN

• 2022年09月05日 00:56

what does it mean ?

0

• 

  AJ

  • 2022年09月05日 16:48

  Hi Ziv,

  Welcome to the Box Community! I'm happy to help.

  • If there are yellow icons, Box Sync is scanning your folder tree and/or syncing your content.

  Mac - Yellow icon

   

  Windows - Yellow icon

  Here is a guide which contains common Box Sync issues and what to do if files are not syncing.

  https://support.box.com/hc/en-us/articles/360043697594-Box-Sync-Troubleshooting-Basics

  Best,

   

   

   

  0

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• 

  ZIV RAN

  • 2022年09月05日 17:06

  App says synced (which I believe is correct) yet yellow disc remains.

   

  The whole trouble began when my pc crashed and I reinstalled box sync. The reinstalled app refused to use the old folder even though it remained intact.

   

  Is there a way to make the reinstalled app use the same old folder ? 

  -1

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