Box Offline files deleted

フォローする

新規投稿

Leo Ladefian

• 2022年09月06日 13:30

My box drive logged me out for some reason, now I'm missing all of the offline files I was working on for the past week.  where did these files go? why did box delete them?  Seems crazy as "make available offline should just download synced items from the box cloud.  Please help restore.

0

• 

  France

  • 2022年09月06日 16:15

  Hi Leo, 

  Welcome to the Box Community, I'm happy to help!

  This would be something Product Support team would like to investigate with you and may require specific account information.

  I see that you already have an open ticket for this issue and our representative is now investigating, please continue working with them and check your email for updates.

  Regards,

  0

  コメントアクション パーマリンク

サインインしてコメントを残してください。