I can't upgrade from my free box to persona pro plan- i hit buy and it takes me to my page with my slide shows and won't let me upgrade

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Box User

• 2022年09月06日 19:01

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  France

  • 2022年09月07日 16:07

  Hi there, 

  Welcome to the Box Community, I'm happy to help!

  I'm sorry to hear that you encountered an issue while trying to upgrade your Free personal Box.

  To help look into this, please go ahead and send an email to our billing at billing@box.com and someone from the team will reach out to you.

  Thanks for reaching out and let us know how else we can help!

  Regards,

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