Box not working on macOS Big Sur 11.6

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Marc S.

• 2022年09月07日 06:12

Hello, 

unfortunately the Box Desktop App is not working for a long time on my Macbook. The only information I get is, I have to restart the app. This dosn't help at all. 

Does someone has a clue on this?

 

Best regards

Marc

0

• 

  France

  • 2022年09月07日 16:41

  Hi Marc, 

  Welcome to the Box Community, I'm happy to help!

  If you are using Box Drive on your Mac, can you try uninstalling the app and then re-install?

  • Uninstalling Box Drive
  • Installing Box Drive

  If that doesn't resolve the issue, can you try upgrading your macOS to the latest version and see if that helps.

  Let me know how it goes and if you have questions!

  All the best,

  0

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