Slow upload speed

フォローする

新規投稿

Heidi

• 2022年09月07日 13:27

I have high internet speed but uploading to my box account is painfully slow.  Can I work with someone to trouble shoot and see if we can figure out why to fix the issue? I don't know if my high amount of storage is causing a problem?  Or if I need to change the plan we have.  Or if it is something else entirely.  

0

• 

  France

  • 2022年09月07日 18:47

  Hi Heidi, 

  Welcome to the Box Community, I'm happy to help!

  I went ahead and created a ticket on your behalf with the Product Support team to help look into this.

  Kindly check your email for details and updates.

  Please come back and let us know how things go with support!

  All the best,

  -1

  コメントアクション パーマリンク

投稿コメントは受け付けていません。