Can not receive password reset email

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Faith Zellner

• 2022年09月08日 12:55

hello,

I'm unable to receive my password reset email for a work email address (not the one I'm logged in under now).  It is not in my junk folder either.

Please assist.

Thank you,

Faith 

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• 

  AJ

  • 2022年09月08日 16:15

  Hi Faith,

  Welcome to the Box Community! I'm happy to help.

  This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

  Please check your email for updates. 

  Best, 

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