I have been unfairly charged 54 euros for the trial version
Today I have been charged an amount of 54 euros for the trial version despite having been trying to unsubscribe repeatedly. I beg you please cancel my account and remove the charge.
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Hi Everyone,
Welcome to the Box Community, I'm happy to help!
If you wish to discuss the charges on your respective accounts, you may email our billing team at billing@box.com or you may submit a billing ticket from your account (this option is available to those paid subscription).
Should you decide to cancel your account, you may follow the steps in this article: Canceling Your Box Account
Feel free to write back in if you have questions and we will help you.
All the best,
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