Unable to access a folder by link
[personal information--redacted]
Owner of link is no longer with the company. Unable to contact the owner to request access.
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Hi Matthew,
Welcome to the Box Community, I'm happy to help!
This would be something our Product Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Kindly check your email for details and updates.
All the best,
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