Tryng to locate files sent to me in the Box

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Lois Wilkins

• 2022年09月15日 19:13

I have be asking for assistance all day to day in different email formats, trying to locate files within the box. I need to get the provider enrollment application processed yesterday. 

 

Lois W

KDHE licensure certification coordinator

785-296-0127

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• 

  AJ

  • 2022年09月16日 17:10

  Hi Lois,

  Welcome to the Box Community! I'm happy to help.

  Are you trying to access a folder that was shared to you? 

  Did you receive any invitation email and accepted?

  Kindly check this article from our Box Product Support page for more information.

  https://support.box.com/hc/en-us/articles/360044196073-Collaboration-Frequently-Asked-Questions

  Best,

   

   

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