Uploads Failed
Hey,
All of the sudden I can't upload any files to my folder, I could do it earlier today and yesterday. The uploads stopped at a certain number and that's it. I tried multiple times refreshing the folder, logging back in to the website. None of these attempts seem to work and it keeps telling me that "some uploads failed" and "something is wrong." How to find out what's wrong ? All files have different names too. Can someone please help me? Thank you!
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Hi there,
Welcome to the Box Community! I'm happy to help.
To confirm the file size limit for your account, log into Box. Click on the arrow next to your name in the upper right-hand corner and choose Account Settings > Account. Your Max file size is listed under Account Details.
Also, you may be uploading files to one of the folders shared to you. It's important to note that shared folders enforce the file size limit that applies to the Folder Owner's plan, whether or not any of the collaborators within the folder have a higher limit.
Please check this article from our Box Product Support page about "Troubleshooting Upload Issues".
https://support.box.com/hc/en-us/articles/360044196773-Troubleshooting-Uploads-to-Box
Best,
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