Can't restore trash

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SARAH JAYNE LANDRY

• 2022年09月20日 15:53

Hi there - I'm looking to restore two folders int he trash and it says it can't be restored even though it's within the grace period. Please advise.

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  France

  • 2022年09月20日 20:17

  Hi Sarah,

  Welcome to the Box Community, I'm happy to help!

  This would be something our Product Support team can look into and may require specific account information. 

  I've gone ahead and created a ticket for you so that an agent can work directly with you on this. 

  Kindly check your email for details and updates.

  Best Regards, 

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