Shared box folders, but invitee not receiving invite in email

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Care Manager

• 2022年09月29日 22:08

Myself and the main collaborator for our Box account are trying to share box folders with a new employee and it says pending invite in box, however, she is not receiving the invite in her email

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  AJ

  • 2022年09月30日 17:53

  Hi,

  Welcome to the Box Community! I'm happy to help.

  This would be something our Box Support team would like to discuss with you and may require specific account information.  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

  Please check your email for details and updates. Thanks for your patience!

  Best

   

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