Laura Torgerson

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Laura Torgersonさんの最近のアクティビティ
  • Laura Torgersonさんがコメントを作成しました:

    Why am I unable to submit a support ticket? 

  • Laura Torgersonさんがコメントを作成しました:

    /Users/lauratorgerson/Library/CloudStorage/Box-Box/LNT/taxes & financials/2022 charitable.xls  This is the path for one of my missing files. Cannot open it though as it says it has been deleted or ...

  • Laura Torgersonさんがコメントを作成しました:

    Hello. These are not collaborative files but files I own. No one but me has access to these files. Yes, I have checked the trash, I have checked for unsynced items, I have searched all the folders....

  • Laura Torgersonさんがコメントを作成しました:

    Also, the files that are missing are owned. No collaboration with anyone else  

  • Laura Torgersonさんがコメントを作成しました:

    I have manually reset Box. My files were no where to be found in any unsynced folder. I uninstalled Box and then reinstalled it. Still no files.

  • Laura Torgersonさんが投稿を作成しました:

    Where are my missing files!

    回答済み

    My files are gone. I have tried repeatedly to contact Support with no success. These are tax files and work files that were created in the last two years. All are gone. 

  • Laura Torgersonさんがコメントを作成しました:

    Yes, tried logging out and logging back in. Synced everything multiple times. Checked trash.

  • Laura Torgersonさんがコメントを作成しました:

  • Laura Torgersonさんが投稿を作成しました:

    Missing files

    回答済み

    After syncing Box with my desktop I am now missing dozens of files and not old ones - ones that I have recently used in the past couple of weeks.   They are not in my trash.