Aaron C

1. コミュニティ
2. Support Forum
3. Storage Usage In My Account Is Incorrect

I've been asking for this fix on my account for like 3 years. Good luck on anyone in the Box support team actually fixing this issue across the board, let alone your individual account. 

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• Aaron C
• 2023年09月18日 20:03
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Used Space showing incorrect. Low storage space available

I've been asking for years for this to be corrected in my account. The customer service for this site / app is absolutely terrible. I have about 5 gigs worth of files in my box, and somehow it's st...

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• Aaron C
• 2023年08月24日 22:30
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Request to run the script to recompute available space

I still need the script run. I'm definitely not using 37 of my 50 gigs. I'm probably using around 10 gigs right now. 

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• Aaron C
• 2022年02月15日 01:20
• 0 件の投票

1. コミュニティ
2. Support Forum
3. I need you to run a script for my account to fix the data inaccuracy issues around my storage size, folder size, and file counts.

I need to have the script run in my account as well. The File size count is way off, and has been for quite a while. Thank you for your help. Aaron

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• Aaron C
• 2022年02月01日 22:48
• 0 件の投票