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Franceによる最近のアクティビティ-
Hi Misaki, Welcome to the Box Community, I'm happy to help! This might require some account specific information to address, so I've submitted a case to Box Support on your behalf. You should be r...
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Hi there, Welcome to the Box Community, I'm happy to help! Can you try to uninstall Box Drive and make sure to follow every steps provided in this article https://support.box.com/hc/en-us/articles...
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Hi Hasan, Welcome to the Box Community, I'm happy to help! The issue you encounter seems indeed related to what is described in the article: Storage Usage Or File Count In My Account Is Incorrect ...
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Hi Alejandro, Welcome to the Box Community, I'm happy to help! Do these external users encounter any error message when they try to open and edit the documents you shared. Could you share a screen...
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Hi there, Welcome to the Box Community, I'm happy to help! I checked your account and it appears you are on the Personal Free plan, and there are indeed limitations on the features in your Box ver...
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Hi Scott, Welcome to the Box Community, I'm happy to help! Have you checked out this article on Troubleshooting uploads in Box? https://support.box.com/hc/en-us/articles/360044196773-Troubleshooti...
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Hi Joe, Welcome to the Box Community, I'm happy to help! I've submitted a ticket for you with our support team to check if your email is on the 'email bounce list' and to help remove it in case it...
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Hi Everyone, Thanks for your message and let help address your questions. For @Cassandra, I checked your profile in this post and it looks like you are part of an organization that requires their ...
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@Randy, please try restarting your PC again, and if the error persist, please try manually resetting Box Drive following this article: https://support.box.com/hc/en-us/articles/360043697494-Using-B...
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Hi Kaho, Welcome to the Box Community, I'm happy to help! I understand that you are receiving an error message that says Box drive failed to initialize with MacOS on FPE mode. We now have a suppor...