AJ
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AJによる最近のアクティビティ-
Hi Mara, Welcome to Box Community. This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon, please check your email for upda...
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Hi Alain, Welcome to the Box Community! If you no longer have access to the shared folders then you may want to contact the owner to send you the invitation. Now, for getting an overview of the li...
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Hi there, Welcome to the Box Community! I suggest that you invite the collaborator again by sending the invitation to the folder. Here is an article from our Box Product Support page about "I...
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Hi there, Welcome to the Box Community! I see that you share the same concern with other users regarding the file size of the scans. Our Product team is constantly looking for ways to improve B...
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Hi Lynn, Welcome to the Box Community! I'm sorry for the confusion. I looked up your Box account and see that this was already confirmed. You may want to try logging in first using your Box creden...
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Hi Elayne, Welcome to the Box Community! Phone support is only available for business accounts and higher and can be requested here. https://support.box.com/hc/en-us/articles/360043696074-Phone-Su...
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Hi there, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box c...
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Hi there, Welcome to the Box Community! Geolocation can be imprecise and also influenced by use of VPN. If you believe your account has been compromised, we highly recommend changing your password...
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Hi Casey, Welcome to the Box Community! Is the content in your trash? Are you the owner or deleter of this content? When a file is deleted, both the person who deleted the item and the owner of th...
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Hi there, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box c...