AJ
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AJによる最近のアクティビティ-
Hi Lorraine, Welcome to the Box Community, I'm happy to help. This error typically is caused by one of 3 things: Incorrect sharing permissions on the shared file. In other words, whoever created ...
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Hi Bak Arp, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by goi...
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Hi Robert, Welcome to the Box Community! I'm happy to help. This would be something our Box Support team would like to discuss with you and may require specific account information. I've gone ahea...
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Hi there, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...
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Hi Orlane, Welcome to the Box Community! I'm happy to help. It looks like this is a newly activated Box account. May I know what happens when you click on your profile picture> dropdown menu> logou...
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Hi Amanda, Welcome to the Box Community! I'm happy to help. I see that we’ve already addressed your request via ticket #2794433. Please reach out if there’s anything else we can assist with! Best,
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Hi, Welcome to the Box Community! I’m happy to help. This would be something our Box Support team would like to discuss with you and may require specific account information. I've gone ahead and c...
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Hi there, Welcome to the Box Community! I'm happy to help. This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please chec...
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Hi Stephen, Welcome to the Box Community! I'm happy to help. I'm sorry to hear about the trouble on submitting your payment information. Please send an email to billing@box.com and one our billing ...
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Hi Pamela, Welcome to the Box Community! I’m happy to help. I looked up your Box account and is correctly receiving emails from our email server. Are you suppose to receive an email invitation to c...