Aira

1. コミュニティ
2. Support Forum
3. 'the preview didn't load'

Hi there,  Welcome to the Box Community! I would like to have you try clearing the cached data that is stored in your browser to see if this resolves the issue for you. Here is an article that walk...

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• Aira
• 2023年02月01日 23:35
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Can't add a previously used email account (closed account) to a new box account

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you, kindly reply to that ticket and provide the email address that ...

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• Aira
• 2023年02月01日 23:21
• 0 件の投票

1. コミュニティ
2. Support Forum
3. grid view missing slider

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for reference. Thanks!

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• Aira
• 2023年02月01日 05:18
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Managing Permissions/Access at the Metadata Template Level

Hi there,  Welcome to the Box Community This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email Inbox for updates.  Thanks!

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• Aira
• 2023年02月01日 05:15
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Link does not work

Hi there,  Welcome to the Box Community!  It looks like the file was shared privately. You may check this with the owner and provide the article below:  With Shared Links, there are three default a...

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• Aira
• 2023年02月01日 05:03
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Notifications don't work (Jan 2023)

Hi there,  Welcome to the Box Community! If you have configured your email notifications settings to your personal preferences but are still not receiving the notifications as expected, follow the ...

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• Aira
• 2023年02月01日 04:52
• 0 件の投票

1. コミュニティ
2. Support Forum
3. "Open in Desktop" button greyed out when trying to open document in Box Online

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email Inbox for updates.  Thanks!

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• Aira
• 2023年02月01日 04:32
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Box fails to start after update on macOS 11.7.2 and manual reset doesn't work

Hi there,  Welcome to the Box Community!  I would suggest to quit Box Drive.  Exiting Box Drive does not remove any locally stored Box Files from your computer and it does not log you out. If when ...

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• Aira
• 2023年02月01日 04:26
• 0 件の投票

1. コミュニティ
2. Support Forum
3. We're sorry the preview didn't load. Please re-upload or contact Box support.

Hi there, Welcome to the Box Community! I would like to have you try clearing the cached data that is stored in your browser to see if this resolves the issue for you. Here is an article that walks...

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• Aira
• 2023年01月27日 04:21
• 0 件の投票

1. コミュニティ
2. Support Forum
3. How can you change notification settings to send daily emails rather than real time alerts for new uploads?

Hi there,  Welcome to the Box Community! At the moment we don't currently offer the feature you asked about. Our Product team is constantly looking for ways to improve Box based on user feedback, s...

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• Aira
• 2023年01月27日 04:18
• 0 件の投票