Aira

1. コミュニティ
2. Support Forum
3. Inactivity

Hi there,  Welcome to the Box Community!  Your account will remain active unless you deactivate it on your end. Once deactivated, it will take 120 days to fully remove from our system. Thanks! 

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• Aira
• 2023年01月10日 04:07
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Moving files/folders for the Box app via the Files app

Hi there,  Welcome to the Box Community!  It looks like this is not made from Box.com. I would suggest to directly communicate with the third party app so they can assist you.  Thanks!

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• Aira
• 2023年01月10日 04:04
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Out of storage

Hi there,  Welcome to the Box Community!  Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Let me know ...

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• Aira
• 2023年01月10日 02:51
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Accessing shared files/folders

Hi there,  Welcome to the Box Community!  It looks like the files were shared privately. I would suggest to directly contact the owner of the files and have them check the shared settings. You may ...

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• Aira
• 2023年01月10日 00:54
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Storage size incorrect

Hi there, Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Let me know if...

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• Aira
• 2023年01月09日 02:16
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Unknown IP login

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks! 

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• Aira
• 2023年01月09日 00:25
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Pesky red dots

Hi there, Welcome to the Box Community! If you see red dot next to file when using Box Drive, you may go ahead and check this article: https://support.box.com/hc/en-us/articles/360043697494-Using-B...

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• Aira
• 2023年01月09日 00:04
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. I can't add the box files to my email.

Hi there,  Welcome to the Box Community!  For me to check, may I please have a screen recording of your process? You may use the app below to record:  http://screencast-o-matic.com/home Looking for...

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• Aira
• 2023年01月08日 23:48
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Invoice

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Billing team. I have created ticket for you and kindly check your Inbox for updates.  Thanks! 

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• Aira
• 2023年01月08日 23:39
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Wrong space available

Hi there,  Welcome to the Box Community!  Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. You may chec...

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• Aira
• 2023年01月05日 23:55
• 0 件の投票