Aira

1. コミュニティ
2. Support Forum
3. Box Wont Uninstall

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and you should be able to receive an update on your email.  Tha...

• コメントを表示
• Aira
• 2022年04月24日 23:40
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Box Drive in MAC OS Menubar

Hi there,  Welcome to the Box Community!  I would like you to please check if Box Drive is installed on your machine by checking the following steps on the article below:  https://support.box.com/h...

• コメントを表示
• Aira
• 2022年04月24日 23:38
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Thumbnail on MacOS Monterey

Hi there,  Welcome to the Box Community!  For me to check, may I please have a screenshot of what it looks like on your end? In the meantime, have you tried to log out/in of Box Drive? If not, plea...

• コメントを表示
• Aira
• 2022年04月24日 23:28
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Document

Hi there, Welcome to the Box Community!  This issue should be best addressed by our Product Support. I will have to create a ticket and kindly check your email for updates.  Thanks!

• コメントを表示
• Aira
• 2022年04月24日 23:17
• 0 件の投票

1. コミュニティ
2. Support Forum
3. CANCEL MY ACCOUNT

Hi there,  Welcome to the Box Community!  For account cancellation issue, please visit this article:  https://support.box.com/hc/en-us/articles/360043694874-Canceling-Your-Box-Account   Thanks! 

• コメントを表示
• Aira
• 2022年04月22日 04:22
• 0 件の投票

1. コミュニティ
2. Support Forum
3. folder disappeared for all collaborators

Hi there, Welcome to the Box Community! The only way to retrieve the folder is to contact the owner. Since you've mentioned that the owner is using a university account, it might be deleted or the ...

• コメントを表示
• Aira
• 2022年04月22日 04:15
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Duplicate Files With Email Stamp - all happened on same day

Hi there,  Welcome to the Box Community!  There are generally three situations where these email-appended duplications can occur: During an installation of Sync, if you drag content into your Box ...

• コメントを表示
• Aira
• 2022年04月21日 01:13
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Wage slip

Hi there,  Welcome to the Box Community!  For me to check, may I please have more information about your concern? Looking forward in assisting you.

• コメントを表示
• Aira
• 2022年04月21日 01:09
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Won't sync

Hi there,  Welcome to the Box Community!  For me to check, may I please have the following:  Screenshot of the error message if there is. What Box app are you using? Is it Box Sync or Box drive? H...

• コメントを表示
• Aira
• 2022年04月21日 01:07
• 0 件の投票

1. コミュニティ
2. Support Forum
3. I need to recover a folder I deleted permanently

Hi there,  Welcome to the Box Community! I have checked and you only have 6 files stored in your deleted folders. Kindly check your account as I have recovered this files. Going forward, please be ...

• コメントを表示
• Aira
• 2022年04月21日 00:20
• 0 件の投票