Aira

1. コミュニティ
2. Support Forum
3. Cannot access Admin Console

Hi David,  Glad to hear that!  For further assistance, please submit a ticket here: https://support.box.com/hc/en-us/requests/new Make sure to login to your account when submitting a ticket.  Best, 

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• Aira
• 2022年02月15日 00:44
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Need files from non Box user

Hi there,  Welcome to the Box Community! As per checking, you are under a free account and this feature is not available for this type of account. You may check this article for your reference:  ht...

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• Aira
• 2022年02月15日 00:34
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Folder Disappear

Hi Clara,  Welcome to the Box Community! It looks like one of my colleague from Product Support already helped you resolved the issue. If you have questions, please feel free to continue replying t...

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• Aira
• 2022年02月14日 23:48
• 0 件の投票

1. コミュニティ
2. Support Forum
3. My Files Won't Populate/Uncompress

Hi Lamar,  Welcome to the Box Community!  For me to check, may I please have a screenshot of what are you referring to? Looking forward in assisting you.

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• Aira
• 2022年02月14日 23:10
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Incorrect storage size used

Hi there, Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Thanks!  

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• Aira
• 2022年02月14日 01:56
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Display to large on ipad mini using the Box app

Hi there,  Welcome to the Box Community!  For me to check, may I please have a screenshot of what are you referring to?  Looking forward in assisting you.

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• Aira
• 2022年02月14日 01:32
• 0 件の投票

1. コミュニティ
2. Support Forum
3. cuenta perdida

Hi Angel,  Welcome to the Box Community! At the moment, we're only able to offer full email and phone support in English. We apologize for this limitation -- please contact us in one of these langu...

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• Aira
• 2022年02月14日 01:13
• 0 件の投票

1. コミュニティ
2. Support Forum
3. How do I share a folder with and outside user?

Hi Dave,  Welcome to the Box Community!  Shared links enable you to quickly copy and share hyperlinks to content stored in Box with your coworkers and friends – both inside and outside the company....

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• Aira
• 2022年02月14日 01:11
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Limited use of email uploads

Hi there,  Welcome to the Box Community! This case should be best addressed by our Product Support. I will go ahead and create a ticket for you. Please check your email for updates.  Thanks!

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• Aira
• 2022年02月11日 00:41
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Account without storage space

Hi there, Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Let me know if...

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• Aira
• 2022年02月10日 23:56
• 0 件の投票