Identifying when users are accessing content from a suspicious location is a crucial aspect of content security. Previously, Box Shield provided alerts when users access content from locations the Box Shield admins deem suspicious, so that admins can take any necessary action. However, there are times though when some of the users may have an unusual travel schedule or require special exception to avoid too many alerts caused by their movements.
To help accommodate for this situation, and other circumstances where blanket suspicious location alerts may not be sufficient, Box has added the ability for admins to create exemptions. These exemptions, either temporary or permanent, can be assigned to: